Lawn Care and Sprinkler Systems Choosing Total Quality, Inc. How do you select a lawn care company? Choosing a lawn care company is easy -- if you desire the inexpensive. But are you really getting what you pay for? You can play the pricing game between two companies, but this may put the better of the two out of business. And the company you chose, just might be cutting corners on your property to make a small profit. This will lead to you and your lawn’s dissatisfaction. Looking for companies that provide many of the things listed below is one step in choosing a professional and ethical company. Remember, the lowest price doesn’t translate to the lowest cost. Accountability We aren’t perfect, especially in a weather-driven industry, but if our customer has a product malfunction, or new sod wilts or browns because a sprinkler head isn’t rotating, our technicians will be there to fix any problems -- with no cost or hassles to the customer. We have a full time Service Tech on staff helping Total Quality, Inc., provide prompt and efficient service to you the customer. Familiar Faces We are fortunate to retain key personnel who maintain the same level of values as the company. Our employees take pride in Total Quality, Inc., themselves, their work and your property. Whether it's lawn care or sprinkler systems, we always focus on providing you with the same Qualified Technician. That helps increase your trust in Total Quality, Inc., and our tech's level of accomplishment as your lawn starts looking good. Driven Employees Incentives are just as important to the customer as the employee. Total Quality, Inc., employees are given bonuses not for how many jobs they get done, but rather for the quality and efficiency of their work. Eliminating call backs by doing the job right the first time is a benefit for Total Quality, Inc., our employees, and most importantly, you, the customer. Licenses and Insurance There are many companies, especially smaller companies who say they are covered or fully licensed, but if they kill your garden or your neighbors flowers, the truth will be revealed. Always check before someone comes on your property. Total Quality, Inc., will provide a certificate of insurance, and our techs can show you their certificate while at your property. Memberships Memberships help hold industries and companies to a code of ethics. Total Quality, Inc., strives to achieve ethical business practices every day with competition and/or customers. We take pride in saying we . . . “ Won’t sell you, what you don’t need.” |
| Total Quality, Inc., Polk City, IA 50226 515.984.6605 contactus@totalqualityinc.com |